Terms & Conditions for Webhosting Uganda
Your privacy is paramount. Learn how Web Hosting Uganda ensures your personal information is safeguarded while using our services.
Terms and Conditions
1. Refund Policy
We offer a 7-day money-back guarantee on all new hosting services. If you are not satisfied with our services, you can cancel within the first 7 days to receive a full refund.
- Eligible Products: Shared hosting, VPS hosting, and reseller hosting.
- Non-Refundable Services: Domain name registrations, SSL certificates, and custom software installation fees.
2. Cancellation Policy
Customers may cancel their services at any time through the client dashboard or by contacting our billing team. Cancellations can be requested for immediate effect or scheduled at the end of the billing period.
Steps to Cancel:
- Log in to your account and navigate to the Services section.
- Select the service you wish to cancel.
- Confirm the cancellation request.
Note: Cancellations must be confirmed by our team before they take effect to prevent accidental or unauthorized requests.
Frequently Asked Questions
We collect basic customer information such as name, email address, and payment details necessary for account management and billing purposes.
No. We do not share your personal information with third parties without your consent unless required by law.
We employ encryption technologies, secure servers, and firewalls to protect your data. Regular security audits ensure our systems meet industry standards.
You can reach us through our support portal or email us at support@webhosting.ug.
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Bulamu Web Hosting offers reliable web hosting solutions and expert web design services in Uganda. Since 2017, we’ve empowered businesses with functional, captivating digital experiences and exceptional customer service. With plans to expand into new offices in Makerere Kikoni, we continue providing remote services across Kampala and throughout Uganda.